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About the bus pass & e-ticket

It is about the unlimited ride bus pass. Two kinds of bus pass.Hokkaido Inter City Bus Pass and Hokkaido Budget Bus Pass.

ICBP is the bus pass which covers the central area of Hokkaido. You do not need to make seat reservation for all the bus routes of ICBP covered area. HBBP covers the whole of Hokkaido which includes ICBP available area. And you also can make route reservations for long distance express bus routes with HBBP.

You need 2 steps for getting the bus pass as follow.
STEP1. Buy a e-ticket for exchanging the bus pass on payment Site.
STEP2. Exchange your e-ticket to the bus pass at the ticket office in Hokkaido. Attention: We do not buy the bus pass at the ticket office directly.

It is a ticket for exchange of bus pass. You can purchase online payment on payment Site. You cannot get on the bus by using the E ticket. It is necessary to exchange it to the bus pass at the ticket office.



About issuing the bus pass

Payment can be made by credit card only. The following cards are accepted.
VISAJCBMastersAmexDiners
VISA、JCB、Master、Amex、Diners

Up to 60 days in advance you can specify the start date of use.

Yes, you can purchase e-ticket up to 10 people at a time. But the condition is that they are same type of bus pass, same period of use, same start date of use.

Yes. It is possible. However, multiple purchases over the same period are not possible. Please select the start date so that usage period will not overlap.
〇 September 1-September 3, September 4-September 6
× September 1-September 3, September 3-September 5

Children aged 1 to 11. In addition, the price is at a child rate for persons aged from 1 to 11 years old at the time of voucher purchase, even if the individual has turned 12 years old at the time of boarding the bus.

You can check on e-ticket display on My Page.



About issuing the bus pass

It is about the unlimited ride bus pass. On this website we sell two kinds of bus pass.Hokkaido Inter City Bus Pass and Hokkaido Budget Bus Pass.

It is exchangeable at the ticket offices located in major cities in Hokkaido.
Details here!

All you need is an electronic ticket and passport. Please show the electronic ticket to the ticket office staff. It's OK with your smartphone screen or printed paper. Since we will also verify your identity, please have your passport ready. Passport of all users are necessary.

We are sorry to say that we cannot reissue the bus pass.Please purchase new e-ticket on our website again and redeem it at the ticket office.



About route reservation

Among bus routes available for bus passes, some long-distance routes need to be booked in advance. Customers who purchase [Hokkaido Budget Bus Pass]can book them on Payment Site.
※ Customers who purchase [Inter City Bus Pass] cannot make reservations.

Customers who purchase [Hokkaido Budget Bus Pass] can book them on Payment Site. We cannot accept either route reservations at the ticket offices or route reservation by e-mails.
Make a route reservation.
※ Customers who hold [Inter City Bus Pass] cannot make reservations.

You cannot specify the seat position.

After buying e-ticket of HOKKAIDO BUDGET BUS PASS on this website, you can make a route reservation immediately. However, the time to start accepting route reservations will vary according to each route.

After buying e-ticket of HOKKAIDO BUDGET BUS PASS on this website, you can make a route reservation immediately. However, the time to start accepting route reservations will vary according to each route.

The deadline for route reservation varies depending on the route. Generally it is the reservation deadline about 12 hours before departure.

The deadline for route reservation varies depending on the route. Generally it is the reservation deadline about 12 hours before departure.

No. As long as it is within the bus pass usage period, route reservations are possible any number of times. However, you cannot reserve other routes within the same period as the line you reserved. If you want to change the reservation, you must cancel the previous reservation and make a new reservation.



Cancellation

You can cancel both e-ticket and seat reservation only in your My Page on payment Site.

Cancellation is possible up to the day before the use start date. It can not be canceled after that day. Cancellation is not possible if the purchase date is the use start date. Also, after issuing the bus pass at the ticket sales office, it cannot be canceled regardless of the use start date.

Please understand that all tickets will be canceled as much as you bought e-tickets in one purchase. If there is a possibility of cancellation, please purchase e-tickets one by one individually.

The cancellation fee within the cancelable period is 0 yen.

Cancellation of route reservation can be done as many times as free of charge.

If you cancel the e-ticket (HBBP), the route you reserved will be canceled at the same time.

You can check on My Purchase History on My Page.



About Payment Site

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